HighRoller Casino Terms and Conditions

Welcome to HighRoller Casino. These Terms and Conditions govern your use of our services and form a binding agreement between you and Happy Hour Solutions Ltd, registry code HE419393, registered at Chytron 3, Office 301, 1075 Nicosia, Cyprus. By creating an account and using our high roller online casino, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Our Licence and Regulatory Standing

We operate under licences issued by the Estonian Tax and Customs Board, which supervises our activities as a trusted online casino for high roller players and casual players alike. We hold activity licence No. HKT000063 for organising games of chance, issued 4 November 2021, and licence No. HKL000374 to organise remote gambling, issued 17 December 2021. Our operations are governed by the laws of the Republic of Estonia, and we are committed to conducting our business in full compliance with applicable regulatory requirements.

Eligibility and Account Registration

To register with HighRoller Casino, you must reside in a country or region where remote gambling is legally permitted. Registration is limited to the countries listed in our registration form, primarily Canada, Finland, and New Zealand. We reserve the right to refuse or terminate accounts belonging to:

• Anyone prohibited from playing by the Regulator or registered with the Estonian self-exclusion system (HAMPI)
• Sanctioned individuals or those subject to international or national restrictions
• Corporate bodies and other legal entities
• Anyone engaging in gambling as part of a professional activity
• Anyone under 21 years of age, or under the legal gambling age in their jurisdiction, whichever is higher

Some games may be unavailable in certain regions due to game provider restrictions. We advise all players to confirm the legality of online gambling in their jurisdiction before creating a highroller casino login.

Deposits and Withdrawals

We accept deposits in CAD through Visa, Mastercard, Interac, MuchBetter, Jetonbank, Paysafecard, and Jeton Cash. The minimum deposit across all methods is $20 CAD, with maximum limits varying by method, up to $4,000. We do not charge fees on deposits or withdrawals, although your bank or payment provider may apply their own charges. We do not accept third-party payments; any winnings derived from such deposits will be forfeited, and the deposit refunded to the original account holder.

Withdrawals are processed to the same method used for depositing wherever possible, with a minimum withdrawal of $20 CAD. Processing times may extend up to five business days depending on the method chosen, though most requests are completed within 24 hours, and Visa and Mastercard payouts are typically instant. All deposited funds must be wagered at least once before a withdrawal can be requested. We may verify your identity before releasing funds, particularly where cumulative deposits or withdrawals reach €2,000 or as required by law. Requested documents must be submitted within 30 days, or your withdrawal request will be cancelled and funds returned to your account. A monthly administrative fee of up to $10 CAD applies to accounts inactive for 12 consecutive months.

High Roller Casino Bonuses

We offer a range of high roller casino bonus offers designed to reward both new and existing players. Our Welcome Offer provides total bonuses of up to $2,000 plus 200 free spins across four qualifying deposits, each requiring a minimum deposit of $20:

• 1st Deposit: 100% up to $500 + 50 Free Spins on Sweet Bonanza
• 2nd Deposit: 50% up to $500 + 50 Free Spins on Big Bass Bonanza
• 3rd Deposit: 75% up to $500 + 50 Free Spins on John Hunter and the Book of Tut
• 4th Deposit: 50% up to $500 + 50 Free Spins on Gates of Olympus

These bonuses must be claimed in sequence; skipping one makes the next unavailable. Our welcome bonuses operate as Parachute Bonuses, also known as non-sticky bonuses: your real money and bonus funds remain entirely separate. You may use your deposited funds first with no restrictions and withdraw winnings once your deposit has been wagered at least once, forfeiting the associated bonus if you choose to do so. Bonus wagering only begins once you place your first bet using bonus funds.

Bonus money carries a 40x wagering requirement to be completed within 30 days, after which unused bonus funds expire. The maximum win and withdrawal from each deposit bonus is $10,000, and the maximum bet permitted while bonus funds are active is $5. Free spins are credited immediately after a successful deposit, remain valid for 24 hours, carry a 30x wagering requirement, and cap winnings at $100. Wagering contributions vary by game type: slots contribute 100%, selected live game shows contribute 50%, and other live casino games, table games, and video poker contribute 0%. We reserve the right to exclude specific games from bonus play at our discretion.

In addition to our welcome package, we regularly run Deposit Offers, Game Of The Week, Pick And Play, and Weekend Free Spins promotions, along with network-wide campaigns such as Kalamba Kash Drops and Pragmatic Play Drops & Wins. Full terms for each high roller bonus casino promotion are available on our Promotions page and take precedence over these general terms where applicable.

Our Loyalty Programmes

We reward consistent play through ROLR, our VIP relationship programme, which offers a dedicated account manager, tailored cashback, exclusive events, and invitation-only tournaments based on your activity level. Alongside ROLR, our Level Up system rewards every spin played on our slots by filling a progress bar that unlocks free spins on games matched to your typical stakes. Level Up free spins carry a 30x wagering requirement and must be used within 24 hours of being claimed. Live casino games, table games, and video poker do not count towards Level Up progress.

Game Fairness and Availability

We feature hundreds of titles from leading providers including Pragmatic Play, NetEnt, Evolution, Play'n GO, Big Time Gaming, Microgaming, Push Gaming, and others. Our high roller casino games span online slots, progressive jackpots, table games, video poker, and a full live casino experience powered by Evolution. We make reasonable efforts to ensure all games function correctly across our high roller casino app and desktop platform, but we do not guarantee uninterrupted access and reserve the right to suspend games for maintenance or provider-related issues.

Account Security and Responsible Use

You are responsible for maintaining the confidentiality of your highroller login credentials. We are not liable for losses resulting from unauthorised access to your account where reasonable security measures were not maintained on your part. We encourage all players to review our responsible gambling tools and set deposit or session limits where needed.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that our platform will be free of errors or interruptions. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our services, except where such exclusion is not permitted under Estonian law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of our platform after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically.

Governing Law and Contact

These terms are governed by the laws of the Republic of Estonia. For questions regarding these terms, our bonus offers, or your account, please contact our support team via email at support@highroller.com or through live chat, available daily from 8:00 AM to 1:00 AM CET.